SINGAPORE (June 14): By 2020, the consumer and retail industry landscape is likely to see an emergence of new business models, fewer physical stores, and more companies distributing their products through owned channels.

Such trends are suggested by the findings of KPMG International’s sixth edition of the Global Consumer Executive Top of Mind survey, which was conducted in partnership ith The Consumer Goods Forum (CGF) and released in conjunction with the annual CGF Global Summit, which is held in Singapore from June 12-15 this year.

The 2018 Consumer Executive Top of Mind Survey is a culmination of resposnes from 530 industry executives on their companies’ approaches to culture & strategy, customer centricity, digital transformation, smart technology and supply chain.

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