We were working with our ID, Jermine. She is very professional and was attentive to what we wanted for our new home renovation. The quality of work is very satisfying (esp the carpentry work). We are happy with our new home and are glad that we chose Sozo Concept for our home renovation :)
Super satisfied with our home reno! Even with all the covid delays and uncertainties, the Sozo team has been incredibly reliable and professional in their delivery. The quality of work is excellent. We love the design that gives our home a overall warm feeling while still being an open concept. And the storage/shelving workmanship is seamless. My dad is a great cook so he loves the wet and dry kitchen which was a complete redesign from the original kitchen. The Sozo team met the timeline and budget that my family asked for, and this was in spite of all the challenges and uncertainties from Covid. We are so grateful because we had to temporarily stay elsewhere until our home was renovated. The team has really surpassed our expectations. Highly recommend Jian Bao and his team!
When we were sourcing for IDs, Jermine caught our attention due to her attentiveness and enthusiasm. She listens to what we have to say and offered suggestions when we did not have much ideas. She is professional yet super easy to talk to (trust me cause I'm an introvert lol). Even when we had some differences during renovation we were able to clear it up with minimal fuss. Her coordination with her team was clear. During the renovation, Jermine introduced us to her colleague, Nic, who helped oversee the renovation. This resulted in an efficient renovation and the handover was quick. Spoiler alert: We love our house and the work done by her team.
This ID was among some of the recommendations from one of the many reno hubs and we were introduced to a lady named Jermine. Jermine is very attentive in listening to our requirements and demands and we must say that she somehow managed our ideas into place. Of all the many IDs we went to (we went like over 40+), she managed to be one final three shortlisted ID mainly due to her wits in tackling our problem and constraints, and of course very engaging and responsive despite her busy and tight schedule. She is also very professional in presenting her work and she not afraid to try out new ideas or concept. Other IDs would shun off our ideas and propose the same mundane design but not her. It was a very hard decision for us to pick which company to engage with our house renovation but atlast we decided to go with another. Although despite not picking her as our ID, Jermine still wish us the best and even wish to visit our house once it is completed. For that, I definitely recommend anyone to try to engage her to discuss on your house renovation and please don't be afraid to be Frank on your requirements and ideas as she will do all of her might to make your plan a reality. I will definitely engage her on my next project without going thru the hassle of quoting another. :) For those TL:DR - Professional, responsive, engaging, pricing wise is fair. Contact Jermine 9850 0788.
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