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AI agents
In Focus
AI agents will serve you now
As the next frontier of generative AI, AI agents can make decisions and execute complex tasks autonomously. But how will they reshape the customer experience?
December 03, 2024
News
Younger consumers in Singapore more receptive towards AI agents
Yet, the Salesforce study highlights the need to build confidence in the AI agent experience, which can be done by providing more transparency.
November 28, 2024
Digital Economy
How AI agents power the public sector
Here are three ways the agentic AI approach (composed of multiple interacting intelligent agents) can help address the needs of public sector organisations.
November 12, 2024
Artificial Intelligence
Microsoft launches AI agents, deepening rivalry with Salesforce
The AI agents are designed to send emails, manage records and take other actions on behalf of business workers.
October 22, 2024
In Focus
AI agents in the driver's seat
We are now at the beginning of a new chapter in which scores of intelligent AI agents are already performing tasks on behalf of humans.
October 14, 2024