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chatbots
In Focus
How genAI has truly revolutionised chatbots (finally) to deliver engaging customer experiences
Today’s generative AI chatbots are far easier to love, making it easier for brands to deliver the best customer experience.
August 21, 2023
News
Singapore consumers still reluctant to use chatbots for personal banking needs
However, they are comfortable using chatbots for more straightforward services like checking balances and transaction history.
July 05, 2023
In Focus
Finding the human touch in a sea of bots
Augmenting advancements in generative AI and automation can drive empathy in customer interactions.
April 25, 2023
News
ChatGPT poised to expose corporate secrets, cyber firm warns
AI chatbots could be exploited by hackers to access sensitive corporate information or perform actions against the company.
April 19, 2023
Technopreneurs
Establishing a digital presence through conversational messaging
A personalised conversational experience can save customers time while increasing operational efficiency. Here's why.
July 06, 2022
In Focus
Technology can be a catalyst for a better future
Besides AI, what are the main technological trends that APAC organisations should be aware of this year?
February 23, 2022
Tech
3 tech trends to change SME growth in 2017 and beyond
SINGAPORE (March 24): Using technology creatively to manage the business back-end can enable even the smallest start-ups to compete on the regional and even the global stage.
March 24, 2017