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Customer engagement
News
Nearly half of retailers in Singapore struggle with brand awareness
They are leveraging data and exploring new methods to better engage with customers.
August 08, 2024
Digital Economy
Improving fan engagement and sustainability in F1 through technology
How is technology enabling F1 teams to better engage with fans and lower their carbon footprint?
September 28, 2022
Digital Economy
Riding the e-commerce tiger in a post-Covid age
If the pandemic has taught us anything, it’s that flawless customer experiences must always prevail.
March 14, 2022
Effective engagement is key for banks to retain customers, finds survey
SINGAPORE (Mar 15): Two-fifths (40%) of local retail banking customers in Singapore are ready to stop or cancel their services with a bank on the grounds of poor customer engagement, according to a recent study commissioned by customer experience & call c
March 15, 2018