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Digital Economy
DBS equips its customer service officers with gen AI-powered virtual assistant
When fully deployed, the virtual assistant is expected to reduce call handling time by 20%.
July 18, 2024
News
Three in five workers in Singapore use generative AI at work: survey
Doing so has helped enhance workers’ productivity and improve their work-life balance, according to UiPath’s survey.
June 21, 2024
Digital Economy
What does it take to strengthen collaboration in a hybrid workplace?
Enterprise-grade collaboration solutions can help ensure reliable communication, seamless collaboration and optimised productivity
May 27, 2024
CXOs
How to successfully modernise the workplace
Organisations should ensure a positive employee experience to attract and retain workers, utilising tech to achieve this goal.
February 01, 2024
CXOs
Why the return-to-office wave is a wake-up call for businesses
To effectively address the return-to-office trend, firms must reassess the present problem and measure up to future scenarios.
December 07, 2023
Digital Economy
Making accounting exciting again for the future workforce
Digitalisation and streamlining of core accounting processes can deliver a sea change to the profession.
November 22, 2023
News
OCBC to roll out generative AI chatbot for its employees globally
Called OCBC GPT, the chatbot can assist employees in writing, research and ideation.
October 24, 2023
News
More than half of organisations are putting generative AI to work
Gartner advises organisations to have a strategy for AI trust, risk and security management as they increasingly adopt AI.
October 05, 2023
Digital Economy
UOB trials Microsoft's generative AI tool to enhance productivity and collaboration
300 employees across the bank's frontline and back-end business functions will progressively gain access to Microsoft 365 Copilot.
October 03, 2023
CXOs
Getting organised for AI
Artificial intelligence is ready for businesses but are organisations fully prepared for an AI-fuelled world?
September 26, 2023