DBS dives into deeper digital engagement with clients

SINGAPORE (July 11): DBS Bank says its big investments into creating and implementing digital technologies have helped it acquire new customers more cheaply while generating more revenue.

“As we continue to invest, we think that the revenue will more than make up for the investment that we are making,” says CEO Piyush Gupta a media briefing on Monday.

Back in June 2014, the bank announced a $200 million investment planned on digital technologies over the next three years. This spending is on top of $600 million or so a year that the bank already spends on keeping its IT systems humming.

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