(Sept 11): DBS Group Holdings, Southeast Asia’s biggest bank, unveiled a service that will allow wealthy clients to interact with their relationship managers on WeChat and WhatsApp.

The Singapore-based lender will begin registering interested clients for the service known as Wealth Chat, DBS said Tuesday in an emailed statement. It will initially provide content such as investment reports and research insights, with services such as trade placement to be added progressively next year, the bank said.

Banks around the world have been grappling with the issue of communicating with clients using mobile messaging platforms because they can allow employees to circumvent officially monitored phone and email systems. A former Jefferies Group LLC banker was fined in the UK last year for sharing confidential information on WhatsApp.

To continue reading,

Sign in to access this Premium article.

Subscription entitlements:

Less than $9 per month
3 Simultaneous logins across all devices
Unlimited access to latest and premium articles
Bonus unlimited access to online articles and virtual newspaper on The Edge Malaysia (single login)

Related Stories

Stay updated with Singapore corporate news stories for FREE

Follow our Telegram | Facebook