New business opportunities abound for retailers as industry landscape transforms, says Deloitte

SINGAPORE (Jan 24): It is a transformative time in retail with consumers in the driver’s seat, according to Deloitte Global.

In the words of Vicky Eng, Deloitte Global Retail Sector Leader, disruption of traditional business models have given way to “unprecedented and transformative change – changed required online and offline to better serve more demanding shoppers and redefining customer experience”.

This statement comes with the release of Deloitte Global’s latest report, entitled Global Powers of Retailing 2018: Transformative change, reinvigorated commerce, which showed that the world’s Top 250 retailers generated aggregated revenues of US$4.4 trillion ($5.8 trillion) – representing composite growth of 4.1% from a year ago.

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