Reed Krakoff Photographer: Dimitrios Kambouris/Getty Images
Chief Executive Officer Alessandro Bogliolo, a former executive at Italian luxury jeweler Bulgari, took over Tiffany last year. In March, he outlined his plan to revitalize the company by tweaking marketing and dramatically altering its stores to draw more customers. At the same time, he sought to shore up Tiffany’s procurement and IT operations while enhancing its capability to sell jewelry online. The initial signs are promising: same-store sales, a key retail metric, turned positive on a currency-constant basis last quarter.
A necklace from Tiffany’s Paper Flowers collection. Source: Tiffany & Co.
Now comes the new product. The platinum bracelets, pendants and earrings in the “Paper Flowers” collection have, of course, a floral motif with asymmetrical petals covered in diamonds and pops of blue tanzanite. The centerpiece is a diamond bib necklace dressed in 68 carats of round and pear-shaped diamonds. It takes five months to make.
Krakoff’s whimsical designs are meant to eschew formality, despite the extravagant materials used to create them. As the designer puts it, it’s “about stripping away all of the rules associated with fine jewelry.” Tiffany’s prices for the items range from US$2,500 to US$790,000.
The 181-year-old luxury house has long relied on hit products to lure shoppers, so each new line is closely watched in the hope that it’ll be the next headliner. Yet the company has had trouble developing new stars of late. Old styles of necklaces and pendants, designed decades ago by such names as Elsa Peretti and Paloma Picasso, remained its top draws as new items failed to catch on. Tiffany seeks to help remedy that with a new 17,000-square-foot workshop near its New York headquarters, a design playground for its most skilled craftspeople.
A necklace in platinum with diamonds and tanzanites.Source: Tiffany & Co.
Krakoff, 54, was an architect of Coach’s rise to leather goods powerhouse, with bags that rivaled the more expensive, established brands for the crown of status symbol accessory. He gave Coach a fashion edge in the late 1990s and the early 2000s, infusing what had been a utilitarian brand with flair. Some of his designs became ubiquitous, such as the signature line with prints of interlocking Cs.
At Tiffany, he is the single creative authority, overseeing jewelry, luxury accessories, stores, e-commerce and advertising. He even created the Blue Box Cafe, a restaurant on the fourth floor of Tiffany’s New York flagship that’s painted in the brand’s signature robin’s-egg blue. Krakoff’s much-hyped “Everyday Objects” home decor collection, featuring US$165 pizza cutters and US$425 protractors made of sterling silver, was deemed a success by executives. Bogliolo, the CEO, called out the experiment as a “very meaningful test” for Tiffany, since it was one of Krakoff’s first product lines. Sales of home goods grew in the double digits that quarter.
“Paper Flowers” will be an even bigger test, as jewelry represents the bulk of Tiffany’s business. Bogliolo acknowledged the critical nature of the product launch last month. The company, he said, considers this its most significant high-end jewelry launch since 2009, when Tiffany’s diamond key pendants hit stores.
Regardless of all the product and pricing strategies, however, Bogliolo said what’s most important is that a woman would want to wear the glitzy jewelry. He’s betting Krakoff will make that happen.
“We are very confident about it,” Bogliolo said on a conference call. “At the end of the day, they are all products for the adornment of a person.”
