Rage against the machines?

SINGAPORE (Oct 12): While much has been said about jobs being taken over by robots, many experts still see human talent working alongside AI to deliver the most productive outcome. In fact, a company’s adoption of technology could help its employees become more fulfilled.

“[Technology adoption] opens doors for workers to perform higher-value work and develop soft skills,” says Deloitte Southeast Asia’s Indranil Roy. “It also opens more opportunities to create new jobs that are increasingly contingent in nature (for example, gig and off-balance sheet workers), allowing more flexibility and control of the work that workers want to do.”

Ravin Jesuthasan, managing director at Willis Towers Watson, highlights that technology does not affect jobs, but tasks within a job. And it is up to the company to discern which tasks are better automated.

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